Unable to login for the first time

Russell Southey · Messages: 1 Offline

Hi
When trying to activate the product for the first time my user name and password are not accepted! I get the error codes as follows:-
<Activate Status=2000>
<code></code>
<msg>Invalid user or password<\msg>
</activate>

What's up???
R

Janos Pesti · Messages: 1 Offline

Hello,

I have got same message. Could you help me anybody ?
support ?

Thank you in advance.

Regards,

Janos Pesti

Pregene · Messages: 1 Offline

Hi,

So do I.
I got same message.

Thank you in advance.
Regards!

Ric · Messages: 3 Offline

Same errors here, it cant be that the username or password is incorrect as I use the same details to login into the forums.

Manny And · Messages: 1 Offline

Same problem for me too......

hjl · Messages: 1 Offline

seem here !

Harpsson · Messages: 1 Offline

Same goes for me =(

Mary Ann Smith · Messages: 33 Offline

All,

Thank you for alerting us to this. Sorry for the problems! This issue was fixed a couple of weeks ago. While implementing some new code to support automatic Version 4.0 activation, we accidentally clobbered some of the Version 3.7 auto-activation configuration files.

-Andy Ibbotson
Synthis Corporation